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Irene Cormac practises as a consultant forensic psychiatrist with a special interest in physical healthcare at Rampton Hospital (Retford, Nottinghamshire DN22 OPD, UK. Email: irene.cormac{at}nottshc.nhs.uk). At Rampton Hospital, she has been involved in the development of a healthy lifestyle programme to improve the physical health of long-stay psychiatric patients. Peter Tihanyi is the Head of Policy, Conferences and Carers Funds for the Princess Royal Trust for Carers, the largest national charity providing services for carers in the UK. He has worked with carers since 1994, after working in day care services with elderly people and adults with mental health difficulties and physical disabilities. The authors were members of the campaign committee for Partners in Care, a joint campaign for carers run by the Royal College of Psychiatrists and the Princess Royal Trust for Carers.
| Abstract |
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Underpinning the caring role may be life-long love and friendship, together with an acceptance of the duty to provide care. Carers can derive satisfaction and a sense of well-being from their caring role, receive love and affection from the care recipient, gain a sense of achievement from developing personal attributes of patience and tolerance, and gain satisfaction from meeting cultural or religious expectations (Cassell et al, 2003).
Caring responsibilities may arise at any time in life. Carers may have to adapt and change their daily routine for work and social life, perhaps incurring personal and financial costs. They may become isolated from other members of their family, friends and work colleagues. In an ageing population, family members are expected to undertake complex care tasks, often at great cost to their own well-being and health (Schulz & Matire, 2004).
Communication with others may become frustrating, especially when a carer perceives comments and advice to be overly optimistic or to lack a realistic understanding of the situation. Carers may have too much or too little information about the condition of the care recipient. They may take on sole responsibility for caring, to the exclusion of their other roles, leading to lasting effects on relationships with family and friends.
The role of carer can be demanding and difficult, irrespective of whether the care recipient has a mental disorder, learning disability or a physical disability, either separately or combined. This article aims to raise awareness of carers health needs and suggests ways to meet them.
| Characteristics of carers |
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Box 1 Mental health of carers: report of the Office for National Statistics (Singleton et al, 2002)
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An estimated 4050% of all carers provide care for another family member or friend with a mental health problem. Of these, about 11% care for people with dementia, 14% for people with learning disabilities or an autistic-spectrum disorder, 7% care for people with psychosis, schizophrenia or depression, and 8% for those with both mental and physical illness or disabilities (Keeley & Clarke, 2002).
On average, carers provide care for 4 years, with 40% providing care for less than a year and 25% for more than 10 years. Although a carer may relinquish day-to-day responsibilities for a person living in an institution, they may continue to provide long-term emotional and financial support.
A carers job description would be unlikely to attract many applicants (Box 2
).
| Box 2 Job description for a carer Essential personal attributes Patience, tolerance, endurance, perseverance, inner strength, sense of humour and ability to communicate at all levels Ideal candidates will have skills and experience in: Nursing, counselling, physiotherapy, chiropody, dietetics, cooking, housekeeping, hairdressing, accountancy, gardening, DIY and driving Hours You must be prepared to be on-call 24 hours a day, 7 days a week, 52 weeks a year Holidays and services Only if you are very lucky and your local area provides respite care. No Bank Holidays allowed; instead you may have to work extra without pay Salary Probably nothing, but may be up to £2400 a year, provided that strict conditions are fulfilled and a long and complicated form is completed Other terms and conditions No sick pay or time off and no union representation Application No need to apply, as you will become a carer when a member of your family or a friend needs your help
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| Impact of caring on carers health |
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Research on the mental health of carers
A New Zealand study found that carers and non-carers did not differ on measures of depression or subjective measurements of health (Knight et al, 1998). In the UK, Livingston et al(1996) found that being a carer of an older person was not by itself a risk factor for a psychiatric illness or psychological symptoms. They also noted that there was also an increase in psychiatric morbidity in carers of individuals with psychiatric disorders compared with carers of people with physical disoders, which was partly attributed to a lack of a confiding relationship.
In a survey by Singleton et al(2002), almost two-thirds of carers had more than eight family members or friends to whom they felt close and these carers were less likely to have mental health problems (13%) than carers in smaller social groups, of whom 26% reported mental health problems.
In a study by Knight et al(1998) higher burden of care scores were predicted by co-residence, low satisfaction with social support and poorer health ratings on the part of the carers, but not by the quality of the relationship between the person cared for and the carer. Carers found employment outside their home to be beneficial to their general well-being.
Carers who are more vulnerable to health problems are women, elderly or very young people, those with pre-existing poor physical health, carers with arduous duties and those with few social contacts or support. Carers may attribute symptoms of an illness to their work as a carer and fail to recognise the onset of an illness.
Physical health of carers
The physical health of carers has been shown to be adversely affected, with increased rates of hypertension (King et al, 1994), lower immune response (Kiecolt-Glaser et al, 1991), altered response to influenza vaccination (Kiecolt-Glaser et al, 1996) and slowing of response to wound healing (Kiecolt-Glaser et al, 1995).
In the USA, Sunmin Lee et al(2003) found that caring for 9 h per week was associated with twice the risk of coronary heart disease in female carers. Schulz & Beach (1999) reported that elderly carers living with the care recipient, who also experience psychological strain associated with being a carer, are more likely to die within 4 years than elderly non-carers (relative risk 1.63, 95% CI 1.002.65). They recommend that older married couples should be evaluated as a unit and that consideration should be given to providing institutional care when necessary. Other studies found that the presence of depressive symptoms was not a significant predictor of poor physical health in carers (ORourke et al, 2003) but led to increased use of services (Bookwala et al, 2004).
Emotional well-being of carers
At any stage of the caring role, carers can feel trapped, resentful, angry or upset and excluded from society. During the early stages of a care recipients illness, carers often grieve over the loss of the person they knew or what might have been and the loss of mutual support and reciprocity in their relationship with the care recipient.
Carers cope better if they have long-standing love and affection for the care recipient at the onset of caring. Carers who have the ability to accept their situation and solve problems are better able to adjust to their change in role and level of responsibility.
| Characteristics of care recipient |
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Care recipients with mental disorders
The effect of a mental illness or disorder on families has been described by Perring et al(1992). Families coping with a relative with a mental illness have most difficulty dealing with behaviour such as social withdrawal, restlessness and pacing, frequent demands, nocturnal disturbances, bizarre or unusual behaviour and suicide attempts. It is difficult for carers to cope with fluctuations in the course of a mental illness or disorder. There may be increased complexity in the interactions between care recipients and their carers, leading to marital discord and family conflict. Younger children are especially vulnerable to family disturbances and the effects of these on carer and care recipient. Some children become carers themselves, experiencing disruption to their lives and education.
Carers tend to worry most about the risk of suicide if they leave the care recipient alone and what will happen to their dependent care recipient when they are no longer able to provide care.
About 65% of carers of individuals with mental disorders report that they receive no support whatsoever (Keeley & Clarke, 2002). The factors affecting whether a carer will seek help include the manifestations of the illness or disorder, availability of information, how long it will take to obtain treatment and perceived standards of mental health services. If carers experience a high burden of care, this can adversely affect the care recipients mental health, through poor adherence to medication regimens (Perlick et al, 2004).
The age of the care recipient may affect a carers reaction to the care role. In a study by Livingston et al(1996), carers of older people with mental disorders were found to be more likely to be depressed (47%), particularly women caring for someone with dementia. A meta-analysis of 84 studies of the health of carers of older people found that, compared with non-carers, carers had higher levels of stress and depression and lower levels of subjective well-being, physical health and self-efficacy, especially those caring for a relative with dementia (Pinquart & Sorensen, 2004).
In male carers of spouses with dementia, physical health symptoms were increased by one-third during the care period, compared with the periods before and after care provision (Shanks-McElroy & Strobino, 2001). After care provision ends, the physical health of former carers of people with dementia has been shown to improve and they visit the doctor more frequently to attend to their own physical health needs (Grasel, 2002).
Care recipients with physical disorders
The caring role can be especially demanding when the care recipient has a physical disorder with a high burden of care or a reduced life expectancy, for example following a cerebrovascular accident or during the course of an illness due to cancer.
Research has shown that families of patients receiving palliative care are often profoundly affected psychologically by a care recipients illness, with feelings of shame, guilt and regret, thus becoming hidden patients themselves (Kristjanson & Aoun, 2004). Cancer patients have multifaceted needs. So physicians, oncologists and other healthcare professionals such as psychiatrists should be aware of the demands made on carers of patients with cancer, especially elderly carers (Kurtz et al, 2004). It is advisable to offer carers a periodic assessment of their needs and concerns, together with a review of the patients trajectory of illness, to ensure that carers are able to continue to provide care.
During the course of a terminal illness, carers may reflect on their own personal values and change their perspectives on what is important in life. The process of grieving may begin long before the care recipients death and may compound a carers difficulties, especially if they become depressed or anxious, or develop physical symptoms such as insomnia or poor appetite. Psychiatrists should bear in mind that grief might occur in anticipation and take this into consideration when planning psychiatric treatment for a carer.
Carers of victims of cerebrovascular accidents have been shown to be more at risk of burnout if the care recipient has severe cognitive, behavioural and emotional changes (van den Heuvel et al, 2001). Depression in the carers of stroke survivors is also more likely if carers have lower life satisfaction and lower physical functioning and lack tangible social support (Grant et al, 2000). Improving a carers skills during rehabilitation of in-patients following strokes reduces the economic cost of care and improves carers quality of life (Patel et al, 2004).
| Burden of care |
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| Box 3 Practical issues that can distress carers The care recipients behaviour
Care duties
The carers fears and worries
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Whatever the nature of the disorder or the age of the care recipient, incontinence can cause social and practical difficulties. A carer may feel embarrassed or be unable to provide personal care. It is recommended that carers are provided at an early stage with advice and support from a specialist nurse on the management of incontinence. The combination of faecal and urinary incontinence often leads the carer to seek institutional care for the care recipient (Cassells et al, 2003).
In couples, deterioration in the care recipients health can end their sexual relationship with the carer. The carer may be unable to confide in anyone, yet miss this aspect of life. Although healthcare professionals have a role in assisting patients with sex-related problems, many professionals continue to avoid the topic of sexual relationships and sexual health (Evans, 2000). Carers who wish to find a partner say they feel constrained by their caring role, fearing that it will be a barrier to a new relationship.
| Social and cultural factors |
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Some carers enjoy and value recreation and social activities away from their care recipients. Others derive comfort from the support of people from their religious or social group. In a study in the USA (LeBlanc et al, 2004), religious belief was found to be more common in female carers and those from ethnic minority groups and was mostly unrelated to carers stress.
| Relationship between carers, professionals and patients |
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Carers realise that information is available but is not being provided to them. They are aware that professionals must maintain their patients confidentiality, but perceive this to be frustrating and unhelpful. Feelings of anger and resentment about the illness or disorder can focus on issues of confidentiality. Similarly, a carer may wish to confide in the clinical team, without the patients knowledge, and want the information given to be confidential.
Information on patient confidentiality is available from the General Medical Council (2004) and the Royal College of Psychiatrists (2006). The College has also published a booklet specifically addressing issues of confidentiality involving carers of people with mental illnesses (Royal College of Psychiatrists, 2004). This contains useful advice, including negotiating with the patient to share less sensitive information and the provision of general information on, for example, the side-effects of medication and where to find help in a crisis. The information needed by a carer will vary with the type and stage of the patients illness. Carers often find that they relate to one member of the multiprofessional team better than others.
| Services for carers |
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| Box 4 Legislation and government policies in England and Wales with implications for carers 1995: The Carers (Recognition and Services) Act 1995 Local authorities should provide carers with an assessment of their needs, if requested to do so, when the person that they care for is receiving an assessment of their own needs or being reassessed 1998: The Compact on Relations between Government and the Voluntary and Community Sector in England (http://www.thecompact.org.uk/) Government code of good practice for work with the voluntary and community sector 1999: The National Strategy for Carers (Department of Health, 1999a) Contains eight sections on the needs of carers, including a section dedicated to young carers 1999: Standard 6 of the National Service Framework for Mental Health (Department of Health, 1999b) States the rights of carers to have their own care plan and annual assessment of needs 2000: The Carers and Disabled Children Act 2000 Gives family carers who provide regular and substantial care, the right to have an assessment of their needs, irrespective of whether or not the person being cared for is being assessed. It gives local authorities the powers to provide carers with services in their own right for the first time. 2001: The Health and Social Care Act 2001 (Section 11) It is a requirement for strategic health authorities, primary care trusts and national health service trusts to involve and consult patients and the public about carers issues 2002: The National Health Service Reform and Health Care Professions Act 2002 The Commission for Patient and Public Involvement in Health has the remit to set up forums for patients and carers for Independent Complaints and Advocacy Services 2003: The Community Care (Delayed Discharges etc.) Act 2003 Gives carers the right to have their own assessment and to request a home visit to assess what aids and services are required before the care recipient can be discharged from hospital. It provides the opportunity to have free services (e.g. domiciliary and personal care) for 6 weeks 2004: The Carers (Equal Opportunities) Act 2004 Places a duty on local authorities to inform carers of their right to an assessment and to consider the carers needs and wishes to combine caring with paid work, their opportunities for leisure and for life-long learning. It requires other local authority agencies to work with adult social care services to provide carers services. There is a separate requirement for local health services to cooperate with local authorities in providing support to carers. Consequently other departments of the local authority, primary care trusts and local NHS healthcare trusts can be asked to provide services for carers and must respond to the requests 2005: The Mental Capacity Act 2005 (Due to come into force in 2007) This amends the court of protection and power of attorney systems and sets guidelines for individuals with limited mental capacity to do as much as they can within their capability and periodically to allow others to make decisions on a limited range of issues on their behalf
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Mental health services
The government in England commissioned the Social Policy Research Unit, University of York to evaluate current research on the effectiveness of the interventions for carers of people with dementia or mental illness. It has also recognised that further research is needed to evaluate the benefits of carers breaks, support, and education and training programmes (Department of Health, 2004). Engagement of carers at the first episode of illness, or as soon as possible afterwards, is considered to be beneficial in improving the long-term prospects of those involved (Goldstein et al, 1978). The British Medical Association (2003) has produced guidance on good practice for professionals working with carers.
Standard six of the National Service Framework for Mental Health (Department of Health, 1999b) relates specifically to the needs of carers, and it states that:
All individuals who provide regular and substantial care for a person on CPA [the care programme approach] should:
It is implied that carers should have their own keyworkers. However, this is not always possible or acceptable. An alternative would be to refer carers to the voluntary sector for support and encouragement. The unavailability of a keyworker for a carer should not prevent that carer from having an annual carers assessment and a written care plan (Box 5
).
| Box 5 Example of a care plan for a carer Information for carer
Plan
Support
(Adapted from Carers Advisory Group, 2001)
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In mental health services, if a carer has a care plan this should be recorded in the care recipients clinical record and, if the carer agrees, the care plan can be sent to the carers GP.
Carers may need extra support at times of transition in their lives or when the care recipient moves to another stage of care, perhaps a hospital or long-stay facility. Many carers feel guilty and ashamed that they can no longer cope, but others are relieved that the burden of care will lessen. Carers themselves may gradually become physically or mentally ill and need advice to attend their general practitioner (GP).
Psychiatrists should be aware of carers health and well-being and ask their patients whether they are carers and whether they need additional support. Letters to and from mental health professionals to GPs should state whether the patient is a carer of another adult or child.
Primary care services
One in ten adult patients registered with a GP will be a carer (Office for National Statistics, 2003). Their own GP is often the first health professional with whom carers will have contact. Primary care staff are in an excellent position to identify and meet the healthcare needs of carers, especially carers who support someone with a mental illness, children who are carers, carers from Black and minority ethnic groups and carers in rural areas (Hare, 2004). Various systems can be used to compile a register of carers.
Primary care staff should ask carers about their health, provide relevant information and, when appropriate, make arrangements for them to receive healthcare from a member of the practice team such as a GP, nurse or counsellor. The recently revised General Medical Services contract for GPs provides financial rewards for the identification of carers and for directing them to local adult social care departments. Steps should be taken to protect carers health by preventive measures such as vaccination for influenza and screening for hypertension, depression and other illnesses.
Finance
Good financial information and advice are crucial for both carers and care recipients, to enable them to make informed decisions about future long-term care and the purchasing of other services.
A care recipient under retirement age may be entitled to claim Disability Living Allowance for care at low, medium or high levels and for mobility at low or high levels. Care recipients over retirement age can claim an Attendance Allowance at either a day rate or a day and night rate. The care recipient makes the claim for either allowance and the benefits are paid directly to them. These benefits are not means tested and the amount awarded varies according to the level of the disability.
If the care recipient receives one of these allowances, then the carer may be able to claim state benefits as follows. Carers Allowance may be claimed by a carer who provides care for one person for >35 hours per week, provided that the care recipient receives either a Disability Living Allowance for care at medium or high levels, or an Attendance Allowance. Carers above retirement age are entitled to claim either a Carers Allowance or a pension.
Information on UK state benefits and eligibility criteria is available from the Department of Work and Pensions (website: http://www.dwp.gov.uk), the UK governments website Directgov (http://www.direct.gov.uk/Homepage) and the Department of Work and Pensions Disability Carers Service and Benefit Enquiry Line (tel.: 0800 88 22 00).
Charitable and benevolent funds may have designated monies to assist certain categories of beneficiary.
Legal
Carers worry about whether they will lose their home and may not know how to manage practical issues if the care recipient loses their mental capacity. It might be appropriate for those involved to seek legal advice and consider whether it is timely for the care recipient and the carer to review their wills. The Mental Capacity Act 2005, covering England and Wales, does not come into force until 2007 (Box 4
). However, the Department of Health in England has published useful guidance on consent and mental capacity issues (Department of Health, 2001a,b,c). Healthcare professionals should consider giving the care recipient the opportunity to make an advance directive,1 which could reduce the strain on both carer and care recipient.
Training for carers
Carers may need training in practical procedures such as wound care, catheter management, and lifting and handling techniques. Carers of people with mental disorders may need training to recognise early signs of relapse and to reduce expressed emotion. The National Institute for Clinical Excellence (now the National Institute for Health and Clinical Excellence, NICE) recommends the use of behavioural family therapy to help people with schizophrenia (National Institute of Clinical Excellence, 2002). More carers are being trained in techniques to cope with challenging behaviour. In 2004, City and Guilds, a provider of vocational qualifications in the UK, launched an e-learning course on personal development and learning for unpaid carers (go to http://www.cityandguilds.com/ and follow the links for Learners, then Learning for Living).
The European Federation of Associations of Families of People with Mental Illness (EUFAMI) has developed training packages in 12 European languages for carers and care recipients, to work with professionals to improve coping and communication skills, citizenship and the relationship between care recipients, families and professionals (http://www.eufami.org/prospect/en).
Physical healthcare of care recipients
Often carers are responsible for ensuring that care recipients receive adequate physical healthcare. It can be stressful and tiring for carers to attend appointments with care recipients. There may be problems with public transport, inconvenient appointment times, long waiting times and the healthcare professional may not be willing to speak to the carer. Carers often do not realise that their own GP or the care recipients keyworker may be able to assist them.
Voluntary-sector support for carers
In the UK, several organisations in both the state and voluntary sectors support and educate carers of people with physical and mental disorders. Some voluntary-sector organisations (such as the Princess Royal Trust for Carers, Carers UK and Crossroads Caring for Carers) focus primarily on lobbying for carers rights and the provision of services for carers. The Princess Royal Trust for Carers has a network of 130 carers centres throughout the UK. They provide local services and support to carers that are carer led and carer determined. These include information, emotional support, education, training, and opportunities for recreation and social activities. They also enable carers views to be heard and recognised.
Other voluntary organisations focus mainly on the needs of individuals with certain conditions, on research or on providing information and support for patients, but many of these also have an interest in carers. These include organisations such as Rethink (formerly the National Schizophrenia Fellowship), the Foundation for People with Learning Disabilities and the Alzheimers Society, which have informative websites (Box 6
). Rethink has over 400 community services in England and Northern Ireland, with sister charities in Wales and Scotland. It publishes several booklets and provides services targeted at the carers of people with mental health difficulties. Healthcare professionals should have a list of contact details and information on the voluntary-sector organisations to give to carers.
Box 6 Useful sources of help and information
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Partners in care
In 2004, the Royal College of Psychiatrists and the Princess Royal Trust for Carers launched a joint campaign for carers entitled Partners in Care, which was designed to promote better relationships between carers and mental health professionals (http://www.partnersincare.co.uk/). Campaign leaflets intended for both audiences include three checklists of questions and useful tips on how to improve information-sharing during consultations between professionals, carers and patients.
Other leaflets inform carers of people with specific mental health problems and one, Carers and Confidentiality in Mental Health, discusses confidentiality and information-sharing. The leaflets are available from the campaign website (http://www.partnersincare.co.uk) or from dhart{at}rcpsych.ac.uk.
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| Declaration of interest |
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* Denotes articles of particular interest. ![]()
| References |
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