Table 1

Examples of user involvement in England (Peck et al,with permission)

Conceptions of user involvement
Levels of interactionRecipient of communicationSubject of consultationAgent in control
Between service usersNewslettersAdvocacy schemesHearing voices
Between users and professionalsReceiving care plansAgreeing care plansDirect payments
Management of local servicesReceiving information servicesPatient councilsUser-run crisis houses
User surveysSocial firms
User-focused monitoring
Planning of overall servicesCommunity care plansMental health taskforce membership
Stakeholder conferences
Users on local implementation teams